ARIA turns your docs, guides, and internal knowledge into an AI assistant that gives cited, step-by-step answers. No hallucinations. No "I don't know." No tab-switching.
Agents get cited answers in seconds. No more tab-switching. No more "let me check on that."
Reps pull product details and objection responses straight from your official docs.
New hires ask anything about policies, benefits, and processes — instantly answered.
Runbooks, SOPs, and process docs become queryable by the whole team in plain language.
Agents handle calls with live AI guidance — pulling from your KB in real time, with guardrails.
Run separate AI assistants for every team, client, or department — all from one platform. Each org gets its own isolated KB, prompts, and guardrails.
Every response links back to the exact source chunk it drew from. No hallucinations you can't trace. No answers you can't verify.
Simple queries route to a fast, cheap model. Complex questions go to a more capable one. Automatically — speed and accuracy without overpaying.
Define what your AI can and can't say. Flag sensitive responses for human review before they go out. Built for high-stakes workflows.
ARIA scores your KB for gaps, contradictions, and unanswerable questions — before your users hit them. Fix coverage before it costs you.
Run experiments on your AI's behavior. Test different response styles and tones. Ship the version that actually performs better.
| Feature | ARIA | Zendesk AI | Guru | Chatbase |
|---|---|---|---|---|
| Works for any team (support, sales, HR, ops) | ✓ | ✗ | Partial | Partial |
| Cites sources with every answer | ✓ | ✗ | ✗ | Partial |
| Multi-org KB switching | ✓ | ✗ | ✗ | ✗ |
| Structured step-by-step responses | ✓ | Partial | ✗ | ✗ |
| Policy engine + approval flow | ✓ | ✓ | ✗ | ✗ |
| KB gap detection | ✓ | ✗ | ✗ | ✗ |
| Chrome extension | ✓ | ✗ | ✓ | ✗ |
| Free to try | ✓ | ✗ | Limited | ✓ |
ARIA is in active development. I'm sharing this to show what's possible — if you're building something similar or want to be first in line, drop your email below.
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Try the live app → app.aria-bot.com